Guarantees

We guarantee all our products to be brand new and fully as described. We ship no blemishes, seconds, or any inferior variations.

We assure you that your shopping experience will be a secure and enjoyable one. If your shopping experience is substandard in any way, please contact us through the Contact Us link found at the top of our site or on our navigation bar.

Shipping / Processing Policy

All orders will be processed within 24 to 48 hours. Almost all of our products are shipped within 2-3 business days. Some of our handcrafted products may take slightly longer. Should a product be out of stock, we'll notify you of the delay immediately. If that happens (not likely), we will contact you to see if you would prefer to cancel your order.

Return Policy

We stand behind every product we sell. If you are not absolutely pleased with your purchase,  for any reason, we will be happy to make an exchange or refund the purchase price. You must contact us prior to returning any item. For damaged items, simply contact us within 10 days of receipt, via our Contact Us link. We ususally are able to issue a refund or replacement whichever you prefer. Shipping fees are not refundable. You are responsible for the shipping cost to return any item(s) not damaged in shipping. Items returned for any reasons other than damage, must be received within 30 days in their original packaging and in good condition. No credit will be given for items if they are not in their original box with original packaging. There will be no exceptions. A 10% re-stocking fee will be applied towards your refund. A receipt must accompany all returned items. We will reply with authorization and shipping instructions once you contact us.

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